Yep Casino KYC: Verification Triggers and Documents
Yep Casino KYC can apply when total transactions through the website reach or exceed USD/EUR 1,000. Verification may also be required because of significant AML/CFT risk, suspicious behaviour or when the company considers an additional check necessary. Identity evidence can form part of the process, and submitted verification documents and images must be original, authentic and unaltered.
The exact evidence requested depends on the check. It can include an identity document, a payment-card photo, proof of address, financial documents, photos showing the account holder with requested evidence and, for large deposits, information about the source of funds. In some cases, verification may also include a call or video call with the Support Team.
When Verification Can Apply
Standard Verification has a defined transaction threshold. It applies when total transactions through the website reach or exceed USD/EUR 1,000.
That threshold is not the only reason a verification check can begin. Yep Casino may also apply verification in other specified circumstances:
- When there is significant AML/CFT risk.
- When suspicious behaviour is identified.
- When the company considers a verification check necessary.
These triggers have different scopes. The USD/EUR 1,000 rule relates to total website transactions, while the additional triggers relate to risk, suspicious behaviour or the need for a further check.
Verification Documents and Evidence
The KYC process can involve several types of evidence. Not every document below is presented as a universal requirement for every account: the requested set depends on the verification circumstances.
- A copy or photo of an identification document.
- A photo of a payment card when card evidence is requested.
- A photo of the user holding requested documents.
- Proof of address, such as a utility or telephone bill, when requested.
- A bank statement or workplace letter in some cases.
- A tax assessment notice in some cases.
- A photo showing the user with a handwritten note containing the account email, request date and confirmation code when requested.
- Source-of-funds information and supporting evidence for a relevant large-deposit check.
Identity and Payment Card Evidence
Identity verification may require a copy or photograph of an identification document. The accepted requirement is tied to proving the identity of the account holder rather than simply supplying general account information.
If a payment-card photo is requested, the first 6 and last 4 digits may remain visible while the CVV may be hidden. This masking rule applies specifically to the requested payment-card image and should not be extended to other documents.
Address and Financial Documents
Proof of address may be requested as part of verification. Examples given for this purpose include a utility bill or telephone bill.
Additional financial or employment evidence may also be requested in some cases. The accepted examples include a bank statement or workplace letter. A tax assessment notice can also be requested in some circumstances.
These document types are conditional verification evidence. Their presence in the KYC policy does not mean that every account must provide every listed document during every check.
Photos Holding Documents or a Written Note
Yep Casino may request a photograph of the account holder holding the documents required for verification. This adds a user-photo element to the document check rather than relying only on standalone copies.
Another possible request is a photograph of the user holding a handwritten note. Where this format is requested, the note can include the account email, the date of the request and a confirmation code.
Source-of-Funds Evidence for Large Deposits
Large deposits may trigger a source-of-funds check. Where this applies, Yep Casino can request information about the origin of the funds or the user’s income.
Supporting evidence can include documents such as bank statements. The trigger is conditional: a source-of-funds request is associated with the large-deposit check rather than being a standard document requirement for every deposit or every KYC review.
Calls and Document Authenticity
Verification can include an additional direct check with the account holder. In some cases, Yep Casino may conduct a call or video call with the Support Team as part of the verification process.
Documents and images submitted for KYC must be original, authentic and unaltered. Digital manipulation of verification material is prohibited, so the evidence supplied should represent the actual document or image requested rather than an edited version.
The possibility of a call or video call is conditional. It is one of the verification methods that may be used and is not stated as a mandatory step for every KYC check.
Verification and Withdrawals
Verification also has a direct connection with withdrawals. Applicable verification checks must be completed before a withdrawal can proceed under the withdrawal prerequisites.
A separate withdrawal-specific identification rule applies when a withdrawal request is above USD 1,000. In that situation, identification using a copy or digital photograph of an ID document is required, and additional documents may be requested.
This withdrawal threshold is different from the Standard Verification threshold. Standard Verification uses total website transactions of at least USD/EUR 1,000, while the withdrawal rule concerns an individual withdrawal request above USD 1,000.
KYC Questions
When can KYC start?
Standard Verification applies when total transactions through the website reach or exceed USD/EUR 1,000. Verification may also apply because of significant AML/CFT risk, suspicious behaviour or when Yep Casino considers a check necessary.
Which documents may be requested?
Verification can involve an identity document, a payment-card photo, a photo of the user holding documents, proof of address, a bank statement or workplace letter, a tax assessment notice, a photo with a handwritten note and source-of-funds evidence where the relevant condition applies.
What card details can be hidden?
If a payment-card photo is requested, the first 6 and last 4 digits may remain visible while the CVV may be hidden.
Can verification include a video call?
Yes. In some cases, verification may include a call or video call with the Support Team.
Can a large deposit trigger a source-of-funds check?
Yes. Large deposits may lead to a source-of-funds request involving information about income or the origin of the funds, with supporting evidence such as bank statements.